Frequently Asked Questions
What does Heritage Chemical specialize in?
We provide high-quality industrial chemicals, laboratory equipment, and safety gear. Our offerings include solvents, reagents, specialty chemicals, lab instruments, and personal protective equipment (PPE).
Where is Heritage Chemical located?
We have offices in Silvassa, Gujarat (India) and Singapore (Keppel Bay Tower, Yishun).
Do you sell laboratory equipment?
Yes, we stock grinders, micro instruments, drilling machines, and other precision lab tools.
Can you provide custom solutions?
Absolutely. Our team tailors chemical and equipment solutions to meet unique business requirements.
How can I place an order?
Orders can be placed directly through our online shop on the Heritage Chemical website.
Do you ship internationally?
Yes, we deliver across multiple regions with efficient logistics and supply chain support.
How long does delivery take?
Delivery times vary by location, but we prioritize fast and reliable shipping, usually with 3days
Are your prices competitive?
Yes, we offer competitive pricing while maintaining strict quality standards.
What is your return policy?
If you are not happy with your purchase, we will accept a return of an unused product within 30 days* from the date of delivery of the products.
Customers can refer to our Return & Refund Policy for details on eligibility and process.
Can I cancel my order?
Yes, cancellations are possible as per our Refunds & Cancellation Policy.
Do you provide technical support?
Yes, our expert staff assists with product selection, technical queries, and industry insights.