Terms & Conditions
Last Updated: October 3, 2024
1. General Terms
By accessing, browsing, registering on, or placing an order through the Heritage Chemical website, you acknowledge that you have read, understood, and agreed to be bound by these Terms & Conditions.
These Terms apply to your use of the Heritage Chemical website, services, products, and all related communications, including email and other forms of communication.
Heritage Chemical shall not be liable for any direct, indirect, incidental, special, consequential, or other damages arising from your use of, or inability to use, the website, its content, products, or services, including but not limited to loss of data, revenue, profits, or business opportunities.
If your use of any material or resource provided through the website results in the need for servicing, repair, correction, or replacement of equipment or data, you shall be solely responsible for any associated costs.
Heritage Chemical reserves the right to modify product prices, services, website content, and resource usage policies at any time without prior notice.
2. License and Use of the Website
Heritage Chemical grants you a limited, revocable, non-exclusive, non-transferable license to access and use the website strictly in accordance with these Terms & Conditions.
These Terms constitute a legally binding agreement between you and Heritage Chemical regarding your use of the website and services provided through it.
If you do not agree with any provision of these Terms, you must discontinue use of the website and its services.
For the purposes of these Terms, "you" refers to the individual accessing the website as well as any entity that such individual represents.
Heritage Chemical reserves the right to suspend or terminate your account or restrict your access to the website without prior notice if you violate these Terms or applicable laws.
3. Definitions
For clarity, the following terms shall have the meanings set out below:
Cookie: A small amount of data stored by your web browser that helps identify your browser, remember preferences, provide analytics, and improve your website experience.
Company: Refers to Heritage Chemical and may also be referred to as "we," "us," or "our."
Country: Refers to India, where Heritage Chemical or its owners/founders are based.
Device: Any internet-connected device used to access the website, including smartphones, tablets, computers, or similar devices.
Service: The products, services, features, and resources made available by Heritage Chemical through the website.
Third-Party Service: Any service, content, product, advertisement, promotional activity, marketing partner, or external service provided by a third party.
Website: The Heritage Chemical website, accessible through the company's official web address.
You: Any individual or legal entity accessing, registering with, or using the Heritage Chemical Services.
4. Restrictions
You agree that you will not, and will not permit any third party to:
a. License, sell, rent, lease, assign, distribute, transmit, host, outsource, disclose, or commercially exploit any portion of the website without prior written authorization from Heritage Chemical.
b. Modify, reproduce, create derivative works from, disassemble, decrypt, reverse compile, reverse engineer, or otherwise attempt to derive the source code or underlying structure of any part of the website.
c. Remove, modify, conceal, or alter any copyright, trademark, proprietary, or other ownership notices belonging to Heritage Chemical, its affiliates, partners, suppliers, or licensors.
5. Payment and Billing
If you purchase any product or service requiring payment, you agree to pay all applicable fees and charges in accordance with the prices, billing terms, and payment conditions applicable at the time of purchase.
Your payment provider's terms and conditions will govern your use of the applicable payment method. You should refer to your payment provider's agreement for matters relating to your rights and responsibilities concerning that payment method.
By providing payment information to Heritage Chemical, you authorize us to verify the information and process applicable payments for products or services purchased through the website.
You are responsible for promptly informing Heritage Chemical of any changes to your billing information, billing address, payment method, or other relevant payment details.
Heritage Chemical reserves the right to change its prices, fees, or billing methods at any time. Such changes may take effect upon being posted on the website or communicated to the applicable customer or account administrator.
Any reasonable legal fees, court costs, collection costs, or other expenses incurred in recovering undisputed overdue amounts may be charged to the customer, to the extent permitted by applicable law.
No binding contract for a product or service shall exist until Heritage Chemical has accepted the order and communicated confirmation through email, SMS, or another appropriate method.
You are responsible for any additional fees imposed by third-party payment providers or other service providers in connection with your purchase.
6. Suggestions and Feedback
Any feedback, comments, ideas, recommendations, improvements, or suggestions you voluntarily provide to Heritage Chemical regarding the website, products, or services ("Suggestions") may be used by Heritage Chemical without restriction.
By submitting Suggestions, you grant Heritage Chemical the right to use, reproduce, modify, publish, distribute, or otherwise utilize such Suggestions for any lawful purpose without obligation to provide compensation or attribution.
7. Your Consent
By accessing or using the Heritage Chemical website, creating an account, or making a purchase, you acknowledge that you have read and agreed to these Terms & Conditions.
We may update these Terms from time to time to provide greater transparency regarding how our website and services operate.
Your continued use of the website following any changes to these Terms constitutes your acceptance of the updated Terms.
8. Links to Third-Party Websites
The Heritage Chemical website may contain links to websites or services operated by third parties.
Heritage Chemical does not control and is not responsible for the content, accuracy, availability, policies, opinions, or practices of third-party websites.
When you access a third-party website through a link provided on our website, these Terms & Conditions will no longer govern your use of that third-party website. Your use of such websites will instead be subject to their respective terms, privacy policies, and other applicable rules.
Third parties may use cookies or other technologies to collect information about you. You should review the relevant third party's privacy policy before using its services.
9. Cookies
Heritage Chemical uses cookies and similar technologies to improve the functionality and performance of the website.
Cookies are small data files stored on your computer or mobile device through your web browser. They may be used to remember preferences, maintain login sessions, provide analytics, and improve your overall website experience.
Certain website features may not function correctly if cookies are disabled.
You may configure your browser to reject or disable cookies. However, doing so may affect the availability or functionality of certain features of the website.
Heritage Chemical does not intentionally store personally identifiable information directly within cookies.
10. Modifications to the Website
Heritage Chemical reserves the right to modify, suspend, restrict, or discontinue the website or any part of its services, either temporarily or permanently, with or without prior notice.
Heritage Chemical shall not be liable for any loss or inconvenience resulting from such modifications, suspension, or discontinuation, to the maximum extent permitted by applicable law.
11. Website Updates
From time to time, Heritage Chemical may introduce updates, enhancements, bug fixes, patches, upgrades, or other modifications to the website.
Such updates may add, modify, or remove certain features or functionalities.
Heritage Chemical is not obligated to provide any particular update or to maintain any specific feature or functionality indefinitely.
All updates shall be considered part of the website and shall remain subject to these Terms & Conditions.
12. Third-Party Services
The website may contain or provide access to third-party content, applications, products, services, information, or links.
Heritage Chemical does not guarantee the accuracy, completeness, reliability, legality, timeliness, quality, or availability of third-party services or content.
Your use of any third-party service is at your own risk and may be subject to the third party's own terms and conditions.
Heritage Chemical shall not be responsible or liable for any loss, damage, claim, or issue arising from your use of third-party services.
13. Term and Termination
These Terms shall remain effective until terminated by either you or Heritage Chemical.
Heritage Chemical may suspend or terminate your access to the website or services at its discretion, with or without prior notice, where permitted by applicable law.
Your access may be terminated immediately if you breach any provision of these Terms.
You may discontinue your use of the website at any time.
Upon termination, you must immediately stop using the website and delete any copies of website materials that you are not otherwise authorized to retain.
Termination shall not affect any rights or remedies that Heritage Chemical may have under applicable law.
14. Copyright Infringement
If you believe that any material available on the Heritage Chemical website infringes your copyright, you may submit a written notification containing:
a. A physical or electronic signature of the copyright owner or authorized representative;
b. Identification of the copyrighted material allegedly being infringed;
c. Identification of the allegedly infringing material and its location on the website;
d. Your contact information, including address, telephone number, and email address;
e. A statement confirming that you have a good-faith belief that the disputed use is not authorized by the copyright owner or applicable law; and
f. A statement confirming that the information provided is accurate and that you are authorized to act on behalf of the copyright owner.
15. Indemnification
You agree to indemnify and hold harmless Heritage Chemical, its parent companies, subsidiaries, affiliates, officers, directors, employees, agents, partners, suppliers, and licensors from any claims, damages, liabilities, losses, costs, or expenses, including reasonable legal fees, arising from or relating to:
a. Your use or misuse of the website or services;
b. Your violation of these Terms & Conditions or any applicable law or regulation; or
c. Your violation of the rights of any third party.
16. Disclaimer of Warranties
The website and its services are provided on an "AS IS" and "AS AVAILABLE" basis, without warranties of any kind, except where such warranties cannot legally be excluded.
To the maximum extent permitted by applicable law, Heritage Chemical disclaims all express, implied, statutory, and other warranties, including warranties of merchantability, fitness for a particular purpose, title, and non-infringement.
Heritage Chemical does not guarantee that:
The website will meet your specific requirements;
The website or services will achieve a particular result;
The website will be compatible with other software, systems, websites, or services;
The website will operate continuously or without interruption;
The website will be error-free or secure; or
Any errors or defects will be corrected.
Heritage Chemical does not warrant the accuracy, reliability, completeness, or currency of information, content, products, or services made available through the website.
We also do not guarantee that the website, its servers, emails, or other related systems will be free from viruses, malware, malicious code, or other harmful components.
17. Limitation of Liability
To the maximum extent permitted by applicable law, the total liability of Heritage Chemical and its suppliers arising from or relating to these Terms or your use of the website shall be limited to the amount actually paid by you for the applicable website service or product giving rise to the claim.
Heritage Chemical shall not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, including loss of profits, loss of data, business interruption, loss of privacy, or other similar losses arising from your use of or inability to use the website or services.
These limitations shall apply regardless of the legal theory under which a claim is brought, including contract, negligence, or other applicable legal theories, to the extent permitted by law.
18. Severability
If any provision of these Terms is determined by a court or competent authority to be invalid, unlawful, or unenforceable, that provision shall be modified or interpreted to the maximum extent permitted by applicable law.
The remaining provisions of these Terms shall continue in full force and effect.
The invalidity or unenforceability of one provision shall not affect the validity of any other provision.
Failure by Heritage Chemical to enforce any right or provision under these Terms shall not constitute a waiver of that right or provision.
Any cause of action arising out of or relating to the Services must be commenced within one (1) year after the cause of action arises, unless a longer period is required by applicable law.
19. Waiver
Failure or delay by either party to exercise any right or require performance of any obligation under these Terms shall not constitute a waiver of that right or obligation.
A waiver of any breach shall not be considered a waiver of any subsequent breach.
No single or partial exercise of any right shall prevent further exercise of that or any other right available under these Terms.
In the event of a conflict between these Terms and any applicable purchase or other terms, these Terms shall govern unless otherwise agreed in writing.
20. Amendments to These Terms
Heritage Chemical reserves the right to modify, amend, update, or replace these Terms & Conditions at any time.
Updated Terms will become effective when posted on the website unless otherwise specified.
You are encouraged to review these Terms periodically.
Your continued access to or use of the website after updated Terms become effective constitutes your acceptance of the revised Terms.
If you do not agree with the revised Terms, you must discontinue use of the website and services.
21. Entire Agreement
These Terms, together with the Heritage Chemical Privacy Policy and any other policies or terms published on the website, constitute the entire agreement between you and Heritage Chemical concerning your use of the website and services.
These Terms supersede all prior and contemporaneous agreements, communications, representations, or understandings relating to the same subject matter.
Additional terms may apply to certain products or services and will be communicated to you where applicable.
22. Intellectual Property
All content and materials available on the Heritage Chemical website, including text, software, graphics, images, videos, audio, designs, layouts, logos, trademarks, and other functionality, are owned by Heritage Chemical, its licensors, or other authorized content providers.
Such materials are protected under applicable Indian and international copyright, trademark, patent, trade secret, and intellectual property laws.
You may not copy, reproduce, modify, distribute, publish, transmit, download, sell, or otherwise commercially exploit any website material without prior written permission from Heritage Chemical, except where expressly permitted by applicable law.
Unauthorized use of the website's intellectual property is strictly prohibited.
23. Governing Law and Jurisdiction
These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.
Any dispute, claim, or legal proceeding arising out of or relating to these Terms, the website, or the services provided by Heritage Chemical shall be subject to the applicable jurisdiction of the courts located in New Delhi, India, unless otherwise required by applicable law.
24. Submissions and Privacy
If you submit or post any ideas, suggestions, designs, photographs, information, advertisements, data, proposals, product ideas, service concepts, feature suggestions, technologies, or promotional ideas through the website or otherwise to Heritage Chemical, you acknowledge that such submissions may be treated as non-confidential and non-proprietary.
To the extent permitted by law, Heritage Chemical may use, reproduce, modify, publish, distribute, develop, or otherwise utilize such submissions for lawful business purposes without any obligation to provide compensation or attribution.
You should not submit confidential, proprietary, or sensitive information unless specifically requested through an appropriate secure channel.
25. Promotions
Heritage Chemical may occasionally conduct contests, promotions, sweepstakes, offers, or other promotional activities.
Such promotions may be subject to separate rules, eligibility requirements, geographical restrictions, age restrictions, and additional terms.
You are responsible for reviewing the applicable promotional rules before participating.
Participation in any promotion constitutes your agreement to comply with the applicable promotional terms and conditions.
Additional terms may also apply to purchases made through promotional campaigns.
26. Pricing and Typographical Errors
Heritage Chemical makes reasonable efforts to ensure that product and service information displayed on the website is accurate.
However, typographical, technical, pricing, or informational errors may occasionally occur.
If a product or service is listed with an incorrect price or materially incorrect information due to an error, Heritage Chemical reserves the right to refuse or cancel the order.
This right may be exercised even if the order has already been confirmed or payment has been processed.
If payment has already been received for an order that is subsequently cancelled due to such an error, Heritage Chemical will arrange for the applicable amount to be refunded through the relevant payment method, subject to applicable payment-provider procedures.
27. Miscellaneous
Any waiver of a provision of these Terms shall be valid only if made in writing by an authorized representative of Heritage Chemical.
Heritage Chemical may seek injunctive or other equitable relief where necessary to protect its rights in the event of an actual or anticipated breach of these Terms.
Heritage Chemical operates and manages its services from India.
The services are not intended for use in any jurisdiction where such use would violate applicable laws or regulations. Users accessing the services from outside India are responsible for ensuring compliance with the laws applicable to them.
These Terms, together with all incorporated policies, represent the complete understanding between you and Heritage Chemical regarding the subject matter covered herein.
Section headings are provided for convenience and shall not affect the interpretation of these Terms.
28. Disclaimer
Heritage Chemical does not guarantee that all content, information, code, products, services, or other materials available through the website will always be accurate, complete, current, or error-free.
The website and its content are provided on an "AS IS" and "AS AVAILABLE" basis.
Heritage Chemical does not provide warranties or guarantees except where required by applicable law.
To the maximum extent permitted by law, Heritage Chemical shall not be liable for any direct, indirect, incidental, special, consequential, or other damages arising from or relating to the use of, or inability to use, the website, its services, or its content.
Heritage Chemical may add, remove, modify, or update website content, products, services, prices, and features at any time without prior notice.
Where content, products, services, or information are supplied by third parties, Heritage Chemical does not exercise editorial control over such third-party content and does not guarantee its accuracy, reliability, legality, availability, or currency.
Any information provided orally or in writing by Heritage Chemical employees, representatives, officers, affiliates, or agents shall not create a warranty unless expressly stated in writing.
Product pricing and availability may change without prior notice.
29. Contact Us
If you have any questions, concerns, or requests regarding these Terms & Conditions, please contact Heritage Chemical:
Email: heritagechemicals.india@gmail.com
Phone: +91 97699 55691